Shipping policy
Shipping Policy – KraftsbyKia
At KraftsbyKia, all items are made to order with care and attention to detail. Please review our shipping policy below before placing your order.
Processing Time
All orders require a processing time before shipment. Processing times vary depending on the item and order size.
- Standard processing: 5–10 business days
- Large or custom party orders may require additional time
Processing time does not include shipping time.
Shipping Time
Once your order has been shipped, delivery typically takes 2–5 business days depending on your location and the shipping carrier.
Rush Orders
Rush processing may be available for select items at an additional fee. Please contact us prior to ordering to confirm availability.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates.
Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
KraftsbyKia is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost, Stolen, or Delayed Packages
KraftsbyKia is not responsible for lost, stolen, or delayed packages once they have been shipped.
If you experience an issue with delivery, please contact the shipping carrier directly using your tracking number.
Returned Packages
If a package is returned due to an incorrect address or delivery failure, the customer will be responsible for any reshipping fees.
By placing an order with KraftsbyKia, you agree to this shipping policy.